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Job Expired

Senior Executive – IT Operations

Job Overview

  • Salary Offers NA
  • Total Years Experience 5-10
  • Qualification Required Mentioned Above

KPMG is looking for suitable candidates for the position of Senior Executive – IT Operations (4+ years).

Job Requirements

  • Responsible for all day to day IT operational aspects.
  • Effectively managing, developing, and training the IT ServiceDesk team
  • Responsible for end-to-end IT incident management and request fulfillment workflow including monitoring and tracking of tickets.
  • Ensuring that all process used by the IT ServiceDesk team are documented, consistently audited, and regularly improved.
  • Tracking, auditing and reporting IT assets inventory.
  • Participate and contribute to internal and external audits

Candidate key skills and experience

  • Experience in leading large IT Service Delivery operations.
  • Experience in incident, problem and change lifecycle management.
  • Excellent writing and communication skills.
  • Good knowledge on active directory and Bitlocker drive encryption.
  • Thorough understanding and experience in supporting O365 collaboration tools.
  • Experience in using Intune mobile device management.
  • Good understanding of cloud based technologies.
  • The ideal candidate will have 4+ years of IT Service Delivery experience.

  • This job has expired!
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